Contacting Delta Airlines Headquarters
Delta Airlines is one of the leading airlines in the United States. The company started in 1924 with crop dusting. The name of the original company was Huff Daland Dusters. That name was eventually changed to Delta and the company moved on from crop dusting to transporting people all over the world.
Delta Airlines Headquarters Info
The Delta Airlines headquarters is located in Atlanta, GA. The company offers contact information for the corporate office, including a mailing address and phone number. There is no email address specifically for the corporate office, but you can find Delta Airlines on social media.
- Address: If you’d rather drop a letter in the mail for Delta Airlines headquarters, address your letter to:
Delta Airlines Headquarters 1030 Delta Blvd. Atlanta, GA 30354
- Phone Number: You can contact Delta Airlines headquarters by phone at 1-404-715-2600. The corporate hours are from 8 a.m. to 5 p.m. Monday to Friday.
- Email: There is no corporate email listed on the Delta Airlines headquarters side of the website. In place of email contact, customers can contact Delta Airlines headquarters on Facebook [+] and Twitter [+]. You must log in to your social media account to communicate with the corporate office.
- Website: Visitors to the official Delta Airlines website [+] can find flights, check on an itinerary or find out more about the corporate side of Delta. There is information on the company history and an account log in for customers who’ve purchased online. The two websites, retail and corporate, are merged.
Delta Airlines Headquarters Executive Team
Delta Airlines headquarters is managed by an executive team and a Board of Directors. Current listings are found online [+]. As the executive team and Board of Directors may change, this list is accurate as of April 2014.
Executive Team
Richard Anderson – Chief Executive Officer
Edward Bastian – President
Michael Campbell – Executive Vice President
Gil West – Executive Vice President
Glen Hauenstein – Executive Vice President
Richard Hirst – Executive Vice President
Paul Jacobson – Senior Vice President
Andrea Fischer Newman – Senior Vice President
Holden Shannon – Senior Vice President
John Walker – Senior Vice President
Theresa Wise – Senior Vice President
Board of Directors
Richard Anderson
Edward Bastian
Roy Bostock
John Brinzo
Daniel Carp
David Dewalt
William Easter
Mickey Foret
Shirley Franklin
David Goode
George Mattson
Paula Rosput Reynolds
Kenneth Rogers
Kenneth Woodrow
Delta Airlines Headquarters Brands
There are no brands associated with Delta Airlines headquarters. There is a program for frequent flyers called SkyMiles.
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I recently flew from Mexico back home to Orlando. The flight from Mexico to Atlanta was OK. However, on the flight from Atlanta to Orlando, the stewards were offering something to dring. I asked for coffee with cream and splenda. The stewart Will – I found out his name later on, was upset because I guess it was to much work to give me the cream and the splenda. There were two ladies sitting next to me who were on their way to a convention in Orlando. I asked the stewart three times for cream and splenda. He ignored me and I could see, clearly that he was angry. The lady sitting on the aisle, told him: the lady is asking you for cream and sugar. Wow!!! I thought that he was going to throw them at my face. I was embarrased and the ladies asked me,” if it was the airline that had been so much on the news because of the way the passengers are treated.” It shocked me because, they live in Monterrey. I asked them what kind of news. They indicated about the gentleman that had been taken out with injuries and broken teeth. I told them unfortunately YES. They asked me if I was going to complain. Again I said YES. Upon leaving the plane, I asked for the captain and told him what went on. I am really shocked at what is going on at this airline. I was an airlines hostesmyself with PAN AMERICAN WORLD AIRWAYS. WE received a training for four months. The emphasis was on how to make the passengers feel at home and comfortable. Attitude towards the passenger was so important. A smiling face was a must. Now, you walk in and the stewardesses are always in a group talking and their faces look angry or very unhappy. I am writing a letter to top management because the employees you train are the ones who give the airline a good or bad name.
I am a employee of Delta. I’m trying to get my son on my flight benefits. I faxed in gis birth certificate and and social security card. I was told mybson can not ve put on my benefits because I need to show proof of residence( he lives with me) or support. Will my son live with his mother and visits with me for thw summer. My child mother doesn’t require me to pay child support. I was told by Lori and Ralph this a a delta policy. When I asked Laurie can she direct me to the policy so I can see this for myself she said she would not. She said I need to call Delta HR. I DON’T understand why i have to prove to you that i support my son…that me and his mother’s business. Could someone show where this is in delta’s policy. Everyday i loose precious time with my son. Because the summer time is the only time him and I can spend true time together because he live in California.
I am on Delta Flight 174 headed for Atlanta. I book a full fare first class ticket. The configuration on this “new” 777 has me facing the lavatory door and I mean less than 30 inches away from my face. Every time someone opens the door I get “lavatory smell blow back”. The stink is the least of it. I can only imagine how unhealthy it is for me to breathe in the air of other people’s waste. I asked to have my seat changed but they could not accommodate me. I booked the ticket through American Express Platinum and they will hear about it too.
I think Delta should at least inform customers that seat 10B is not a healthy place to sit.
So Delta, I am stuck on this horrible flight for the next 5 hours. Will you even respond to me? And what will you do to make this up to me? Did I mention I paid full fare? PS The special meal I ordered was never out in the plane. But I can live without that. Smelling lavatory stink for 5 hours is a nightmare.
On April 6th while Atlanta was having bad weather it was beautiful in Los Angeles, but Delta forgot to schedule staff at the Los Angeles International Airport for their early flights (read this was the week of most Spring breakers) so even arriving at the airport 85 minutes in advance we missed our flight since the line to “drop off” our baggage was an hour long both in terminal and at curb side! By the time we made it to the front of the line we were told we missed the 45 minute window for checking luggage! Then that same flight was delayed an hour and a half but we had to purchase same day flights on Southwest to get to our event. Now understand that Delta charges $25 per bad to check and Southwest gives you up to 3 bags for free and the line to “drop off” our baggage at Southwest took less than 2 minutes! I wonder if they staff their repair crews fully too? That scares me. Then Delta sent an email promising 20,000 points which never arrived and since we purchased out tickets with points, Delta gave us a dollar credit than deducted $200 for re-ticketing fee. Now I have to get a new American Express card since I have no reason to have the Delta one!
This situation was absolutely unnecessary the man was cooperating and just wanted to know why. I have done this same thing on a few flight to Shanghai China and to Seattle
Washington. I think at the least your organization owes this man an apology and a refund triple the price he had to pay another Airline to get home. I have worked for the TSA for 14 years as a Supervisor and have never heard of this happening. This situation was ridiculous and in no way was he jeopardizing the safety of the passengers. When this gentleman retuned to his seat, and the most he should have gotten was a ” Hey just as a reminder you need to stay seated before we start our departure”. He absolutely should have been able to still fly. This is really upsetting to the flying public who are consumers and paying customers. I am a huge fan of Delta Arline’s and use them every time I fly overseas to Asia and Domestically. Honestly you guys are the best and I expected a lot better from you. I know I probably am not the only one writing to you about this but the flying public are going to see this treatment and reconsider flying Delta. I hope this kind of thing will not happen again. I as a TSA supervisor can understand the policies and procedures that must be in place for safety reasons however we need to use common sense all well.
Signed, Jacob W. Lewis a disappointed Customer of Delta Airlines
Delta airlines complaint!!
We are flying out of the country for a funeral and I asked about a bereavement flight. The first representative kept saying “I don’t know but I think it’s this or that” so because he wasn’t sure I asked to speak to a supervisor to get clarification. The supervisor was so rude! After repeatedly yelling at me, I threatened to cancel the ticket and book somewhere else and he said “go to the other airline then not to be harsh but I don’t care” when I questioned his customer service abilities he said “this call is being recorded and someone is probably listening to train because I’m the best at my job”, he then proceeded to give me the wrong number for his corporate office and lie to me and tell me no manager was available that all I can do is call back and ask for a different supervisor. Mind you this was after almost 20 minutes of me trying to speak, while constantly being interrupted to teach me what customer service is, a joke! I was so disgusted. I want everyone to know to avoid this airline because their customer services is actually the most disgusting thing I’ve ever dealt with. Lizabeth, if that’s really his name, from Atlanta is terrible! And definitely either needs a new career choice or serious intense training!
Never in my life have I heard of such a horrible airline. While traveling on a return flight yesterday, my husband checked a bag, once he arrived at his final destination to receive his luggage, it was saturated with jet fuel, yes you read that right, JET FUEL!! Not only did it ruin my husbands luggage, these passengers could have been in grave danger. How did the jet fuel get on these suitcases, was it a leak? was it the ground crew? was his luggage thrown on the ground? How can you request to clean his luggage and not think about the passengers safety. Will deal with legal here shortly. NEVER FLYING DELTA AGAIN, nor should anyone else.
Few people, it seems, write a thank you…until now. Thanks, Delta, and Ryan, the customer service rep, who helped me straighten out a booking problem. Computers are great, but can’t take the place of good customer representatives.
I am completely disgusted at the level of customer service from this airline!!! I travelled from Ireland only to find my luggage was nowhere to be found when arriving in America!!! I spent the duration of my trip which took MONTHS to plan making telephone calls and having to spend even more money replacing items that they lost just to get me through my trip!!!
They are extremely unhelpful and rude when I do eventually get through on the phone!!!
For one month now I’ve been trying to find out the whereabouts of my suitcase…. a large pink case with gold ribbon on the handle and my surname on the back!!!! But nothing!!!! It apparently just VANISHED!!!!
I suspect some serious illegal activity here as I fail to see how such an item just disappeared!!!
I have had enough of being put to further expense having to make endless phone calls with no results!!! I will now persue legal action on this matter!!!
I will NEVER use this airline again!!!!
Fraudulent, unprofessional and unhelpful…. you should be ashamed of yourselves!!!!!
Nasty and dirty airline never know so many people have problem with delta or else I would never travel with them this is my first and last time never again they lost my luggage and no one seem to care my vacation was ruin and when u call delta it takes hours to get through and they can’t give me no information on my luggage I’ve been traveling with other airline for over 30 years and never knew this kind of abuse existed on a airline shame on you all at delta if I have to call all the tv station to get help I sure will this is since 12/25/16 and no answer
Does Delta ever help organizations directl ‘collect’ frequent flyer miles for a cause? We are hosting an event where we are flying in 20 prize winners from around the world. We’d like to use our extensive outreach to have friends and partner organizations donate 5K-50K Delta airline miles to sponsor these prize winners, but want to do it directly. Can Delta help facilitate this? We would ask nothing else, and believe it would be good exposure and marketing for Delta. Please advise.
Good evening,
I am in London and I am still struggling to adequate compensation after being stranded in Atlanta with two young children and no suitcases after being delayed by Delta back on the 1st August. I have been offered $1200 compensation and was told that I should be happy with this as it is more than Medallion members get and the lady I spoke to said she was as “high” as I could go and that would be it, there was no one else I could speak with. Can anyone please help with details of another email address I could try? Preferably someone I can esculate my complaint to as I have asked many times but have been ignored. If not ill use a compensation company based in the UK. Thank you.
I had the same response. I’ve contacted an attorney and will be proceeding through that avenue. You may want to consider that option.
My daughter applied for flight attendant and she got the emailed 12/20/2016 for a recorded job interview, she was able to read her email 12/23 /2016 ( Friday) . She was late for 3 days notice to respond. Can she still submit her recorded interview and ask for consideraiton from Delta Airlines. Can you provide answer to her issue? What is pone number to contact and who to contact.
I was on dl1498 to lag on a mb88 .the ticket person gave me last seat on left side I have a cane to sit in this sit was impossible stood alot of flight but unfortunately employees get a better seat that’s what i find disturbing no reply to email or phone call was a waste of time just like your air lines never will fly again which is TO bad seeing I flew delta’s starting when I was15 yyears old. Hope buffet changes this co .because employees had better seat s than a paying customer that’s sad but I learned how many of my friends had problems you just don’t know what you’re doing .I’m just glad I don’t own stock in your company.
.My son was on a return trip from home back to college today. His flight crew had barely enough hours left on their eligibility to make the flight from Bloomington, IL to Minneapolis, MN. Arrival time 8:25 am The flight was redirected to Des Moines, IA. There the crew was grounded. There was another flight leaving Des Moines, IA to Minneapolis, MN at 1:15 with available seats. The Location manager said it was against Delta policy to re-open the flight and put him on the flight. Being under the age of 25 renting a car was not an option. He now had to wait until 7:15 p.m. to get a flight in order to maket to classes in time for the next day. Other airlines would have opened their flights and put him on the 1:15 flight with open seats. They have been doing this for over 15 yrs. After 80 yrs in the business why is Delta still focusing on a flawed policy rather than focusing on the customer (especially youth traveling alone.). My son has been harmed by this experience and will be much worse off in class on Monday in due to Delta’s lack of response. Please let me know what you intend to do to fix these issues and policies to avoid harming others without the need to do so in future? If no response is given the proper authorities will be notified of your lack of response. I will look forward to your prompt response. Respectfully, a concerned parent, Alan Martell.
I need someone from delta corporate to contact me. My wife and my tickets were changed by some one without us even talking to delta . How is this possible? Now we are in a bind. Please contact me.
I am following up on the application I submitted for the flight attendant. When will I hear as far as the status.
I have not even used my ticket for flight yet as it is for the end of this month( Aug.), but found out after using Deltas 5 week span for flexibility on days and prices that my ticket price (even Closer to the date of travel) went Down in price by Over 50 dollars! When I contacted Delta about it, all they said was they were sorry, and the “Best price Guarantee” is only good if the price is different the Same day you purchased it?! Really/! who in their right mind would purchase what they would believe (according to Deltas own site and info) is the Best price the same day?! Um, No one! That’s how they gouge you on prices! My dates, times, flight numbers, and even layover cities were all the same. Just the price was different by over 61.00! I was not looking for an upgrade, a free voucher, or anything like that. All I thought was reasonable as the Right thing to do to treat your customers with respect, would be the small difference in price! For people on limited income especially!
Again, I don’t leave until Aug. 30th, but I hardly think after this that I will ever use nor suggest Delta for myself, or anyone else!
I am also trying to get ahold of Deltas headquarters and I can’t get through. I’m needing to know where to send my printed job application too.
Horrible customer service from corporate service reps. Yelled and talked over me when I tried to tell them what occured. They blamed me 16 year old son for the issues with his bags. Rep said that no 16 year old should be allowed to fly without a parent and blamed us for letting him fly alone.
Do not use the insurance
RIPOFF
Fly any other airline!
Never treated so rude
The disrespect this company has towards their customers is unbelievable! Our flight which was supposed to leave at 7:55 pm ended up leaving at 9:00am the day after, instead of telling us the flight was cancelled from the start they made us wait, and would give us a different story every time. They did not pay for hotel or transportation, which they had promised they would. They gave us false information, and we were treated unbelievably bad. One of their staff members even told me to leave her desk, that she would not attend my needs, and that she had nothing to do with what was going on, I filed complaints on multiple employees from this company and ask for the money they promised from their headquarters and they did not listen to us, instead they sided with their rude, disrespectful employees, and did not help us what so ever. This company gave us checks with no funds to cover our hotel and transportation, they never gave us the money we were entitled and promised. They are liars and I don’t trust anything they say. This company is the worst! No wonder the staff was so disrespectful not even their headquarters know how to work! I do not recommend DELTA and I will never fly with them again! I truly wish I could give them no stars. A company that lies and does not respect their customers doesn’t deserve to be in business!
love your letter.
I feel better. It is always nice to know that you are not alone.
Thank you!
send a note to the Attorney Generals office they will get the job done.
Extremely disrespectful. I’ve NEVER heard of a company who their employees are NOT allowed to give out their I.D. number for further reference. Surely, curt, uncaring, know it all employees who show little or no compassion or understanding to their customers when Delta makes the mistake in the first place.
* 30 miles N. of Midland TX. oil and gas booming 2016+ for PIONEER Natural Resources; and ChevronTexaco w/ 3-D and 4-D seismic oil flow in Lower Sprayberry formations of N. Permian Basin!
* Spring ’16 Charleston, SC has 44 ppl/day moving in, and 1,320/mo. and Records Increases in all area Ports Terminals! 5M residents in S.C., equiv. to POP. of Metro Atl.!
2 New players to Falcons mini-camp 5/16 fr: SC!
i.e. 1 Home Estate in Charleston, SC area w/ out bldg. on 40 +acres is selling for $300K now!
* Recycling and waste mgt. in USA in 2013 equiv. savings in Conservation of taking 39M vehicles off of the roads!
I have a friend, a young woman, who has completed flight attendent school. She lives in Zimbabee and has been applying for jobs. She has trouble with the internet services where she lives. Can you please help her find employment. She has a resume and is very bright and outgoing. My name
Is Gary Martin, my wife and can serve as contacts here in the states . I am unable to talk to anyone using your posted phone number.
Thank You
Thank you
I have a friend, a young woman, who has completed flight attendent school. She lives in Zimbabee and has been applying for jobs. She has trouble with the internet services where she lives. Can you please help her find employment. She has acolytes resume and is very bright and outgoing. My name
Is Gary Martin, my wife and can serve as contacts here in the states . I am unable to talk to anyone using your posted phone number.
Thank You
Thank you
I’m a Retired Navy Veteran and I’m Exhausted trying to recoup my money from Delta. Your trip protection service is subpar, unprofessional, unreliable, and very counter productive. Allianz takes the fees associated with the trip protection but does NOT honor the agreement you as the customer, sign up for. Not only have I been given the run around but I was told that my family member whom I brought the ticket for would be able to get reimbursed for the airline ticket that ‘I’ charged on MY card??? How does that even equate to rational thinking? When I asked them further to explain, the Allianz rep COULD NOT!!! All she said was, its policy but couldn’t state where so I could read it my self. This has happened a bunch of times now a I’m growing very frustrated. Then when I call Delta… I get told to call the 1-800 number or 1-800-455-2720 that leads nowhere! Help, Help, Help… I’m at my wits end…
LaTroy, again I was answering to your frustration and my comment disappeared; by now I am convinced this company has the power to manipulate customers commentaries particularly when the complaint are so similar from person to person and descriptive of the same attitude all attendants have and the basis of greediness Delta operates on.
Do not give up LaTroy because their strategy is applied systematically because they know as a company that most people will eventually abandon the fight for their own funds; so statistically speaking Delta knows that heir silence is golden and that’s their way of making more money.
I submitted and completed application, in reference to the position of a Fight Attendant Spanish Speaking back on Setember 13, 2015, ID: 256333 or Reference #W66-24-2254. I am very excited about the possibilities of hearing from your HR Department if is any opportunities to set up an interview. My education and experience are basically in hospitality business, I graduated as a specialist in Tourism and Hospitality mine loyalty my pasion my love for helping others will be perfect fit for this position.
Kind regards,
Juan Carlos Salas-Pizarro.
I am being laid off from AT&T and was very interested in working for Delta Airlines. I keep applying for positions and never got an interview. What is the best way to get my resume and application seen by a hiring manager. I will be willing to work any position.
I have been on the phone for hours attempting to speak to someone about cancelling reservations and have been unsuccessful in getting any resolution. I am terribly disappointed in the customer service that I have received.
What to expect from the phillipines, india and mexico; we as americans are crossing some kind of bridde which is clearly taking us to hell by these companies designed to MAKE MONEY without providing good service to their customers; their salaries come from our pockets so WHAT PART OF TREAT THE CUSTOMERS WELL this CEO doesn’t get? the CEO shows in the infallible little video they play that the rhetoric does not match the service provided in his company and he is not understanding the bad reputation his company has. The grandiosity this CEO diplays only speaks for the greediness focused on making profit to sacrifice customer service. There are many options you have from reporting them to the BBB, to writing a letter to the Atlanta, GA authorities, to suing them for your money. On this feedback session there are enough people for a class action suit against Delta.
I have been trying to get ahold of someone in deltas corporate office. I guess since no one wants to listen. I’ll use other carriers for my travel.
Wow David you seem filled with anger.
To whom it may concern,
This is IMPA 2016 Secretariat.
The 23rd IMPA Congress will be held from September 26 till 30 in Seoul, Korea.
After the big success of 22nd congress in Panama, the 23rd congress expects about 400 delegates from all over the world.
We would like to send you the “Sponsorship & Exhibition Prospectus” and the application form for your information. Please let us know e-mail address for the department of Sponsorship & Exhibition.
If you have any questions, please feel free to contact us.
Sincerely yours,
I submitted a resume and application, in reference to the position of a Fight Attendant. requisition # 25254. I am excited about the possibilities of hearing from you to set up an interview. My education, experience and my pride and love, I have for helping others will be a perfect fit for this position.
Sincerely,
Benita Martinez
Hello Benita Martinez I’m interested in applying for an flight attendant position also. Have you heard back from delta
What is correct address for delta air line for legal matters . I am asking for the address for legal matters
I work for the FAA and have been leaving voicemails since Dec for 2 of your Real Eatate people and no one has returned my call. The FAA leased a NAVAID site in Seattle at the Delta Hanger. The site has been decommissioned and there is one final payment the FAA needs to make to Delta. After no one will return my calls I am leaving this message.